Canada-wide

The Canada Revenue Agency has laid off nearly 3,300 call centre employees since May 2024, resulting in fewer than 5% of callers being able to reach an agent according to the Union of Taxation Employees. Further job cuts are expected due to Prime Minister Mark Carney's directive for federal ministries to reduce spending by 7.5% in fiscal 2026, 10% in 2027, and 15% in 2028-29.

Scotiabank is laying off staff across its Canadian banking unit as part of its multiyear strategic turnaround plan launched in late 2023. The restructuring aims to accelerate execution of the refresh and improve efficiency in acquiring primary clients and enhancing digital capabilities.

Scotiabank reported a $373-million restructuring charge in Q4 2025 related to job cuts that resulted in 2,291 fewer employees by the end of the fourth quarter compared to the first quarter. The bank stated that these actions were undertaken to simplify operations and free up capacity to invest in technology and revenue-generating sales staff.

The Canada Revenue Agency laid off approximately 1,800 call center employees in May and June 2025, but subsequently rehired about 160 agents and extended contracts for others following public complaints about long wait times. The agency is implementing a 100-day improvement plan that includes self-service expansion, AI chatbot deployment, and increased staffing to address service delivery issues.

Canadian Tire trimmed its corporate workforce in July 2025 as part of a broader restructuring initiative. The specific number of employees affected and detailed restructuring plans were not available in the article title.

Rogers Communications ended its contract with external customer-service firm Foundever, resulting in approximately 900 job losses across Canada as the telecom company shifts to AI-powered chat support. The layoffs affect a mix of short and long-serving staff who were previously outsourced to Foundever for customer service roles.

Foundever has announced layoffs affecting Canadian employees. The article provides guidance on employee rights and severance pay entitlements in Canada.

Bell Canada laid off approximately 700 managers in a mass restructuring described as highly efficient with minimal legal resistance. The layoffs were driven by cost-cutting to improve earnings and hit performance targets rather than crisis response.

BCE Inc. is laying off nearly 700 non-unionized employees, including approximately 650 management positions across Bell Canada and 40 roles at Bell Media, as part of its three-year strategy to reduce leverage and focus on growth areas. The layoffs represent just under 2 per cent of Bell Canada's workforce and just under 1 per cent of Bell Media's employees, with the Bell Media cuts predominantly in corporate departments including four news management roles in Toronto.

Natural Resources Canada is eliminating 807 positions (785 employees and 22 executives) as part of the federal government's Comprehensive Expenditure Review (Budget 2025). This total includes vacant positions, projected attrition, and positions to be eliminated through formal workforce adjustment. Of these, 445 currently filled positions (433 employees and 12 executives) are undergoing formal Workforce Adjustment (WFA) or Career Transition (CT) proceedings — the most direct indicator of employees facing displacement. 688 "affected" or "at-risk" status letters have been issued (678 to employees, 10 to executives). These notices indicate potential impact and do not necessarily result in departure from the public service. The organization employs 6,044 people in the core public administration as of March 2025. Notifications were issued in Phase 1 of the Government of Canada's workforce reduction process.

Air Canada has announced layoffs affecting its employees. The article provides information about severance pay entitlements and employee rights related to the layoffs.

Canadian National Railway Co. laid off approximately 400 managers across rail offices in Canada and the United States due to declining freight volumes related to the U.S. trade war. Key cargo segments including ores and metals (down 10%), automobiles (down 6%), and forest products (down 7.5%) have experienced steep declines in carloads.

Molson Coors announced layoffs that will include Canadian workers as part of broader job cuts. The company stated that the layoffs are not driven by tariffs.

The Canadian federal government's implementation of AI translation tools (GCtranslate) is expected to result in approximately 339 job losses among the 1,300+ employees in the Translation Bureau. The union representing translators and language experts warns that relying on AI without human oversight risks translation quality and threatens the protection of French language services across Canadian government operations.

Edward Jones, headquartered in St. Louis County but employing over 55,000 people across the United States and Canada, completed 259 layoffs and 552 buyouts as part of a home office realignment. The company is also exploring the establishment of a technology hub in India to transition work currently performed by external contractors.

Edward Jones conducted layoffs in Canada as of August 2025. The article discusses severance rights and packages available to affected employees.

Service Canada is eliminating 250 passport-related jobs in October 2025. The layoffs have been characterized as a direct attack on workers by critics.

Bank of Canada layoffs affecting employees across the country. The article discusses employee rights, severance pay, and related information for affected workers.

Rivian announced layoffs affecting approximately 200-225 employees (1.5% of its 15,000-person workforce) with immediate effect in the United States and Canada. The cuts focus on the commercial team overseeing sales and service operations as part of cost reduction efforts ahead of the R2 SUV launch in 2026.

Over 200 members of the Public Service Alliance of Canada (PSAC) working at Natural Resources Canada received notices of potential job loss as part of federal budget cuts. The layoffs are expected to impact critical programs including the Canada Centre for Mapping and Earth Observation (CCMEO), which tracks wildfires, floods, and other geohazards, as well as forest pathologist positions.