Canada Revenue Agency (CRA) Layoffs 2025 — 1,640 Jobs Cut in Canada
1,640
employees affected
Media Report
Retrospective
The Canada Revenue Agency laid off approximately 1,800 call center employees in May and June 2025, but subsequently rehired about 160 agents and extended contracts for others following public complaints about long wait times. The agency is implementing a 100-day improvement plan that includes self-service expansion, AI chatbot deployment, and increased staffing to address service delivery issues.
Key Facts
All Government layoffs →- Announced Date
- May 1, 2025
- Province
- Canada-wide
- Industry
- Government
- Laid Off
- 1,640(Confirmed actual layoffs)
- Organization Type
- government
- Source
- News Media
Company Info
All Canada Revenue Agency (CRA) layoffs →- Organization
- Canada Revenue Agency (CRA)
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Canada Border Services Agency Layoffs 2026
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Library and Archives Canada Layoffs 2026
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