Layoffs Canada

Lightspeed Commerce Inc. Layoffs 2026 — Job Cuts in Ontario, Canada

Media Report

Lightspeed Commerce has significantly reduced headcount in its customer support team after AI resolved over 80 percent of inbound chat interactions. The company boosted overall gross margins through this AI-driven workforce reduction.

Announced Date
March 7, 2026
Province
Ontario
City
Toronto
Industry
Technology
Laid Off
Undisclosed
Organization Type
public
Source
News Media
Organization
Lightspeed Commerce Inc.

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Sources (1 article)

Higher sales, same headcount: How AI is transforming work at Canada’s biggest companies

The Globe and Mail·Mar 7, 2026